Happy people make happy customers, says Rob Burns, director of retail operations of Jacuzzi Ontario, one of Jacuzzi Group’s largest...
Align Capital Partners, the company that currently owns Pleatco Filtration, has entered into a definitive agreement to sell Pleatco to Pentair plc....
COVID has turned traditional customer service on its head. Due to the overwhelming surge in demand, everyday tasks such as...
After several months of assessing, removing and attempting to salvage structures, and some intensive planning to optimize future operations, the...
Before the pandemic, consumers mostly did their hot tub shopping and purchasing in-store, but 2020 shutdowns forced dealers to turn...
To stay atop everything from increased web traffic and online orders to deliveries and service calls, many hot tub retailers...
Ben Poggemiller is back on The SpaRetailer Podcast to share what his company has been doing to sell swim spas....
This episode’s guest is NASCAR racer Ryan Truex. Truex drives the #40 Chevrolet for Niece Motorsports, emblazoned with Marquis logos....
The pandemic, shutdown and subsequent strain on hot tub lead times changed the way most everyone does business. “New normal”...
Australian hot tub manufacturer Superior Wellness, which recently began sales in North America, has expanded its marketing and customer service...
Father and son Earl and Josh Michels stood in the parking lot of their hot tub business and watched it...
The cover is one of the most important parts of the hot tub in providing safety, energy efficiency and ease...
