Superior Wellness, a U.K.-based hot tub and wellness manufacturer, has hired Ryan Wells as U.K. account manager.
Stores
Tom Tritt and Brett Huston were doing electrical work as a side gig for a local swimming pool company when the owner asked if they’d be interested in buying the business. Along with their wives, twin sisters Rene Huston and Adrianne Morgan, the couples decided to go for it. Twenty years later, in May, they converted Patio Pleasures Pools & Spas to an employee stock ownership plan.
Insiders
The SpaRetailer Podcast
Operations
In today’s world of online reviews and social media, customers are quick to share their experiences with a company. Unfortunately, this feedback isn’t always positive. Although it may not be an easy task, learning how to deal with unsatisfied customers is an essential part of running a successful business.
By the Numbers
As a business owner, you juggle multiple tasks: managing a team, handling clients, bringing in new leads and making sure projects run smoothly. Among these, one critical responsibility is often neglected: ensuring profitability. We think about, worry about and hope for profit but often don’t do anything to actually improve net profit.
Marketing
A hot tub offers more than just recreation — it’s a personal oasis for relaxation and escape. While some retailers prioritize technical specs — number of jets, jet speed, seating capacity — many have shifted their focus to selling the overall experience.
Jacuzzi: Dream Come True
Jacuzzi’s True Water system uses nanobubbles to simplify water care
Jacuzzi: Dream Come True
Jacuzzi’s True Water system uses nanobubbles to simplify water care
Big Fun in a Small Space
Tips to maximize a small backyard
Sponsored Content
Swim spas continue to rise in popularity year after year.1 People’s increasing...
Coaching
The greatest opportunity for industry-wide hot tub sales growth is better sales support and education from the manufacturer all the way through the retailer.
Power Women
When Rita Rowlen’s father, Cecil Schniepp, started his swimming pool construction and retail business in 1954, his dream was to have all seven of his children in the business.
Merchandising
If you participate in an off-site event like a home show or state fair, carefully consider your setup and how you will make your business stand out. Every hot tub needs a sign on or right next to each unit. The repetition of your name and logo is essential for customers’ memory.
Online Exclusives
Swim spas continue to rise in popularity year after year.1 People’s increasing...
Succession Planning
As a wrap-up to our succession series, retirees share what life is like after selling their businesses.
News
Superior Wellness, a U.K.-based hot tub and wellness manufacturer, has hired Ryan Wells as U.K. account manager.
Superior Wellness announced it will unveil its 2025 collections at the Pool and Spa Show in Atlantic City (Jan. 28-30) and Spatex in Coventry, England (Feb. 4-6).
GENESIS, a company of the Pool & Hot Tub Alliance, and Fluidra, a global provider of residential and commercial pool and wellness equipment, announced the creation of the Vance Gillette Scholarship.
The UK Pool & Spa Awards is a competition open to companies involved in the delivery of water leisure. Hot tub manufacturer Superior Wellness won several awards at the 2024 awards ceremony.
Superior Wellness has appointed Steve Noel as its new U.S. general manager.
Leisuretime Warehouse, a provider of pool and spa products and services in the Midwest, announced the appointment of Teddy Dellas as president and chief operating officer, effective Jan. 1.
Superior Wellness announced the establishment of its first U.S. operation in Cameron, South Carolina. This $11.3 million investment marks a milestone in the company’s global expansion strategy, creating 35 new jobs and strengthening its commitment to serving partners and customers across the United States.
Georgia Spa Company received a 2024 International Award of Excellence from the Pool & Hot Tub Alliance and was named the 2024 Retailer of the Year.
