Departments – SpaRetailer.com

Episode #27, APSP/NSPF Merge with Larry Caniglia

Posted on February 13, 2019 by SpaRetailer

On January 22, the Association of Pool & Spa Professionals and National Swimming Pool Foundation announced (again) that they were going to merge. Today we’re joined by Larry Caniglia, CEO of APSP, to discuss the reasons behind the merge, where they’re at in the process and what the industry can

Posted in Departments, Podcasts APSP, mergers, NSPF, The SpaRetailer Podcast

Fresh and New

Posted on February 6, 2019 by Editorial Staff

Caldera introduces Freshwater Salt SystemBy Michelle L. Cramer Watkins Wellness learned a lot from the launch of the Ace Saltwater Sanitizing System in 2010 and customer feedback since then, says Melinda Scheble, assistant manager of product management for Watkins. Among those changes: Customers were looking for something easier to maintain

Posted in Current Issue, Departments, Hot Tubs ACE system, Caldera Spas, freshwater salt system, hotspring spas, Spring Dance Hot Tubs, Watkins Wellness

Chris Robinson Retires

Posted on February 6, 2019 by Editorial Staff

Longtime Lucite employee looking forward to more travel/family time In 2007, Chris Robinson was profiled in the first issue of SpaRetailer. At that time, he had already worked 20 years at Lucite. Now Robinson is retiring after 39 years with the company. He began his career working at the Remington

Posted in Current Issue, Departments, Opinions APSP, Caldera Spas, Chris Robinson, IHTA, Lucite, Sundance Spas

Train to Maintain

Posted on February 6, 2019 by Editorial Staff

Make daily upkeep a must-do choreBy Linda Cahan Your employees should be trained in the art of keeping your store in top shape. Clutter, dust and stains visually degrade your store and your merchandise. Sticky shelves or dust on products says you’re not busy, and these products don’t sell well.

Posted in Current Issue, Departments, Merchandising cleaning, daily upkeep, employee chores, employee responsibilities, Linda Cahan

Alleviating First-Day Jitters

Posted on February 6, 2019 by Editorial Staff

Best practices for new employee onboardingBy Angela Wakefield Onboarding new employees can be nerve-wracking, but with a bit of pre-planning you can take many stumbling blocks out of the process. Susan Heathfield, owner of TechSmith and human resources and management expert for TheBalanceCareers.com in Okemos, Michigan, has been helping employers perfect

Posted in Current Issue, Departments, Operations employee onboarding, techsmith