I hear both extremes when I ask about the value of participating in home shows. Some dealers spend 80 percent...
“I make money, so why don’t I have any?” Anyone who has been in business for a significant time has asked that question, usually in response to a cash crisis such as the inability to make payroll.
As a coach, I’ve witnessed a lot of suffering in business. Some of it is normal and transient, but a lot is persistent.
None of us became business owners so we could keep books and read financial statements. Nevertheless, both are critical to running a successful business. We can’t even approach our full potential without them.
We recently attended the AquaPoints trip with more than 300 Canadian pool and spa dealers. During our keynote address, we...
Breakeven is too important to ignore. There are many uses for breakeven. It is a fundamentally important tool with the power to transform your thinking and the quality of your business decisions.
Spa retailers, did you know: If you raise prices 1%, you will increase your net profits 14.5%? If you increase...
When you’re on a journey, you need a starting point and a destination to be successful. In business, we use key performance indicators to map out those points and improve profitability.
When people join The Gemini Program and adopt its principles, we tell them they have to open their books to...
Spa retailers face ongoing challenges that are unique to this industry: finding and keeping qualified personnel, turning over high-value inventory,...
When I shared these numbers with a Dallas retailer, she told me I was crazy. So I did what I...
Why do people discount their prices? I’ve asked hundreds of business owners and managers that question, and the answers are always the same.