In the 2021 show issue of SpaRetailer, we issued a challenge to...
When a potential customer sees your ads or your store, do they...
How many people come into your store, fall in love with a...
If you aren’t watching “Tidying Up with Marie Kondo” on Netflix, you...
Does your sales staff move and clean the shelved products when they’re not with a customer? Or are they staring at their phones?
Years ago, you could walk into a McDonalds in Tai Pei, Taiwan,...
I’m sure if you complained to your friends that business is so...
Every decade or so, a new term is coined to ensure retail...
Retail used to be fun. Before the recessions of 1980 to 1982,...
A customer-experience expert secretly shops your store and reports on the experience....