Ben Poggemiller from Urban Life Pools & Hot Tubs joins us again to share what’s changed in his business since we spoke at the beginning of the pandemic. He talks about how they’re handling ordering, selling and customer follow up now that hot tubs are sold out.
Listen to our first episode with Poggemiller here.
Ted Lawrence, the corporate category retail manager at Poolcorp, brings a global perspective to hot tub and swimming pool retail and supply chain. Lawrence talks about the successful changes he saw retailers make during the pandemic, the larger trends in retail the industry needs to prepare for and how supply/demand will impact 2021.