It’s no secret the hot tub market has a global reach. Our insights from six continents indicate customers — no matter where they’re from — generally want the same experience: excellent customer service, relaxation at home and a brand they can trust that will last for years.
COVID has turned traditional customer service on its head. Due to the overwhelming surge in demand, everyday tasks such as...
In this episode, guests Larry Ovalle, vice president of innovation and technology, and Erica Moir, senior vice president of design,...
In this episode of The SpaRetailer Podcast, host Megan Kendrick speaks with Jerome Landry, a product manager at Gecko Alliance....
In this episode of The SpaRetailer Podcast, host Megan Kendrick interviews Shandi Evertsen, the General Manager of Tropical Spas in...
In this episode of The SpaRetailer Podcast, host Megan Kendrick, owner of SpaRetailer magazine, brings back Shawna Mesher, director of...
In this episode of The SpaRetailer Podcast, host Megan Kendrick interviews Edie Bukenya, owner of Crested Crane Interiors, about her...
When the pandemic hit and cities began to shut down, the executive staff at Galaxy Home Recreation in Tulsa, Oklahoma,...
Knight Tubs, based in Vermont, faced 'The Great Vermont Flood of July 10-11' when eight inches of rain hit Ludlow's saturated landscape on July 10.
An investment subsidiary of Investindustrial VI L.P. entered into a definitive agreement to acquire Jupiter Holding I Corp., owner of...
Jacuzzi Brands has entered into an agreement to purchase Leisure Manufacturing, makers of rotomold hot tubs brands Sunrise Spas and...
The pandemic, shutdown and subsequent strain on hot tub lead times changed the way most everyone does business. “New normal”...