Trade shows/mixed groups offer the chance to learn from your peers By Tom Grandy If you had been married 25 years and were having relationship problems, would you schedule an appointment with a 21-year-old college graduate? I have a hunch the advice provided wouldn’t help a lot. On the other
Emphasize the follow-up, not the sales process By Tom Grandy I was the general manager of a trades company for many years. Salespeople would come by the office on a regular basis. Each would make their sales presentation, usually taking a significant amount of my time. At the conclusion of
How much are you spending on your employees? By Jim Raposa This issue of SpaRetailer is an actuary’s dream come true: Numbers, stats and percentages, presented to help in all areas of your business. If you ask any business owner about their biggest recurring expense, they’ll say employees and payroll.
If your cash flow isn’t prepared for expansion, you could go out of business By Tom Grandy Two major factors cause companies to go out of business: The first is improper labor pricing. Let’s assume you know your costs of doing business and what to do as costs change. Proper