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Are your customers asking for cold tubs?

Have a question for the SpaRetailer panel? Email us at editorial@kendrickcontent.com.

Rob Anderson, Vice President
Olympic Hot Tub 
Eight locations across the greater Puget Sound region

 Don’t get me wrong, there can be significant advantages to being first to market, but we’ve decided to take a much more measured approach, in part because we don’t seem to have the number of customer inquiries about them that others are reporting, and the data from Google Trends seems to back this up. We’ve heard anecdotal reports that the interest in cold plunges has increased by 200% or more, but when you look at the level of search interest for cold plunges relative to hot tubs on Google Trends, cold plunges are below 20%. This is not indicative of a strong market for the product.

 Finally, I do believe in the benefits of using a cold plunge; however, subjecting yourself to submersion in 50-degree water is pure misery for most consumers. So, I tend to think of this as a bit of a fad, and there is some psychology to back this up — a high-profile influencer, athlete or other celebrity talks about the amazing health benefits. Consumers get wrapped up in the “quick” fix of the product and a lot of talking about it happens. I think we’re still in this phase.

Kara Weed, Managing Partner
Ultra Modern Pool & Patio
Two locations in Wichita, Kansas, and a third in Derby, Kansas

Earl F. Michels, Owner/President
Backyard Leisure
Terre Haute, Indiana; Springfield, Champaign, Peoria and Bloomington, Illinois

Obviously, you can’t judge the market based on one example; however, I do feel they are a fad driven by popular influencers.

I do not believe the American consumer is so health conscious as to spend several thousand dollars to sit in 38-degree water for three minutes alone every day year-round. I cannot see how we could compete with online pricing other than the value a professional local dealer brings to the experience.