Stores – SpaRetailer.com

Things We Gained in the Fire

Posted on March 30, 2018 by SR Editorial

The Hot Tub Store helps its community recover Photography by Chris Constantine “There’s a fire down in town. In case it comes up the hill, what do you think I should grab?” This is what Danny Matula called to ask his son Sky Matula at midnight October 9, 2017. There

Posted in Current Issue, Departments, Stores fire, philanthropy, rebuild, The Hot Tub Store

Meticulous Moves at Oregon Hot Tub

Posted on February 1, 2018 by SR Editorial

Longtime owner and manager emboldened through adversity By Sarah Protzman Howlett Photography by Vanessa Weber Double-digit growth every year since 2008: Oregon Hot Tub general manager Steve Ruscigno likes to say it, but knows he can’t predict next year, or the year after that. But having weathered two bricks to

Posted in Departments, Stores Oregon Hot Tubs, Steve Ruscigno, Sue Rogers

The ‘Other’ Season

Posted on October 1, 2017 by SR Editorial

Aqua Quip adds products/services to help in downturn/offseason Photography by James Kullmann When we featured Seattle-based Aqua Quip as a Retail Star in 2009, the company had just opened two new locations. The timing was tenuous, to say the least. To keep its nine locations and 65 employees working, the

Posted in Departments, Stores Aqua-Quip, backyard products, Brian Quint, expansion, John Antilla, new categories, Seattle

Building/Growing to Serve

Posted on July 31, 2017 by SR Editorial

Gib-San Pool and Landscape Creations takes client love to a whole new level Photography by Ian Crysler Gib-San Pool and Landscape Creations, located in Toronto, does things a little differently than most in the hot tub industry: It owns its buildings, inventory, vehicles and even its phone system. “We

Posted in Departments, Stores customer service, Gib-San, Gib-San Pools and Landscape Creations, ISO

Expansion Fortitude

Posted on June 5, 2017 by SR Editorial

Prolonged renovation worth the effort Photography by Steve Rosset Premium Pool & Spa outgrew its old location a few years ago, and owner Jeremy Graham searched a long time for the perfect replacement. “The store is directly across from the mall, which of course is a big traffic draw,”

Posted in Departments, Stores expansion, growth, Premium Pool & Spa, renovation