How one company is increasing customer retention for retailersBy Nick Ryan Tim Rodger was faced with a problem: His spa customers were complaining about maintenance and sensitivities with traditional chemicals. After working with chemists to develop a solution, in 1994 Rodger released Spa Marvel Water Treatment & Conditioner, an enzyme-based
The water care solution that removes grime from hot tub pipes By Keith Loria Even the best maintained hot tubs need a strong cleaning on the inside from time to time, as contaminants such as gunk, bacteria, mold, surface grit, oils and other hard to remove pollutants can build up.
By John Bereza Specialty retailers continue to report strong growth in the pool and spa sector — from pool and spa sales to accessories and outdoor living products. However, one of the biggest challenges to specialty retailers continues to be the sale of chemicals — or the lack thereof. How
Haviland’s John Bokor and John Bereza are making their voices known on YouTube By Keith Loria On May 11, 2018, the first in a series of entertaining YouTube videos on the Legendary Pools & Spas channel began offering instructional tips about the pool and spa industry, plus engaging features and
Chemical maker will give warranty to those who use its productBy Keith Loria “Most jets fail because of water chemistry,” Henderson says. “That’s either caused by low pH conditions, which results in too much acid and the plastic begins to deteriorate, or a high pH condition that causes too much