Insiders – SpaRetailer.com

Everything But Hot Tubs

Posted on September 30, 2019 by Editorial Staff

Dealers’ most successful ancillary sales Doug RobinsonOwner, Virginia LeisureChesapeake, Virginia We carry Breezesta patio furniture. Another retailer was carrying it down in south Florida, and my store manager thought we should bring it in. First, we brought in only Adirondack chairs to put out front to gain attention. Most

Posted in Current Issue, Departments, Insiders backyard design, backyard living, backyard products, BonaVista Leisurescapes, Ultra Modern Pool & Patio, Virginia Leisure

SR Panel: The Rep Relationship

Posted on August 5, 2019 by Editorial Staff

The expectations — and awkward situations — that come with rep encounters Brian WasikOwner, Spas of MontanaMissoula & Helena, Montana I have [our reps] come at least a couple times a year and work with my guys — and I time the training during one of our sales, so I

Posted in Departments, Insiders Brian Wasik, Doug Robinson, Jennifer Gannon, sparetailer panelists

SR Panel: Our Most Recent Expansions

Posted on June 3, 2019 by Editorial Staff

Growing through acquisition, and moving to better serve customers Jennifer Gannon Owner, BonaVista Leisurescapes Toronto, Ontario, Canada After 10 years on a busy city street in the heart of Toronto — near the neighborhoods we’ve been serving for decades, with metered street parking out front of our store — we

Posted in Departments, Insiders acquisition, adding locations, Brian Wasik, growing, Jennifer Gannon, SR Panel

Change of Leadership at Coast

Posted on April 1, 2019 by Editorial Staff

Patricia Diamente takes the reigns from founder By Megan Kendrick It took 15 months for Coast Spas to find Patricia Diamente, the woman who will replace outgoing CEO Don Elkington, who helmed the company for 22 years. Diamente worked 15 years in consumer bath products and has largely spent her

Posted in Departments, Insiders, Profile Coast Spas, Don Elkington, Patricia Diamente

SR Panel: Our Best Marketing Bet

Posted on April 1, 2019 by Editorial Staff

A trade lunch and TV make the cut for these panelists Austin LampkinGeneral Manager, Family Leisure – San AntonioSan Antonio, Texas For Family Leisure of San Antonio, we focus heavily on TV commercials as our main form or advertising. We run 10 to 12 special promotions a year with thousands

Posted in Departments, Insiders Austin Lampkin, Jennifer Gannon, marketing