Insiders – SpaRetailer.com

SR Panel: Our Most Recent Expansions

Posted on June 3, 2019 by Editorial Staff

Growing through acquisition, and moving to better serve customers Jennifer Gannon Owner, BonaVista Leisurescapes Toronto, Ontario, Canada After 10 years on a busy city street in the heart of Toronto — near the neighborhoods we’ve been serving for decades, with metered street parking out front of our store — we

Posted in Current Issue, Departments, Insiders acquisition, adding locations, Brian Wasik, growing, Jennifer Gannon, SR Panel

Change of Leadership at Coast

Posted on April 1, 2019 by Editorial Staff

Patricia Diamente takes the reigns from founder By Megan Kendrick It took 15 months for Coast Spas to find Patricia Diamente, the woman who will replace outgoing CEO Don Elkington, who helmed the company for 22 years. Diamente worked 15 years in consumer bath products and has largely spent her

Posted in Departments, Insiders, Profile Coast Spas, Don Elkington, Patricia Diamente

SR Panel: Our Best Marketing Bet

Posted on April 1, 2019 by Editorial Staff

A trade lunch and TV make the cut for these panelists Austin LampkinGeneral Manager, Family Leisure – San AntonioSan Antonio, Texas For Family Leisure of San Antonio, we focus heavily on TV commercials as our main form or advertising. We run 10 to 12 special promotions a year with thousands

Posted in Departments, Insiders Austin Lampkin, Jennifer Gannon, marketing

Chris Robinson Retires

Posted on February 6, 2019 by Editorial Staff

Longtime Lucite employee looking forward to more travel/family time In 2007, Chris Robinson was profiled in the first issue of SpaRetailer. At that time, he had already worked 20 years at Lucite. Now Robinson is retiring after 39 years with the company. He began his career working at the Remington

Posted in Departments, Insiders, Profile APSP, Caldera Spas, Chris Robinson, IHTA, Lucite, Sundance Spas

SR Panel: Freight

Posted on February 6, 2019 by SR Editorial

How our panelists see rising freight costs Doug RobinsonOwner, Virginia LeisureChesapeake, Virginia Prices are going up quickly. I sell four manufacturers’ hot tubs, and two of the four have had significant [freight] price increases. That makes it even more imperative that when we buy spas, we buy them by

Posted in Departments, Insiders Doug Robinson, Rita Rowlen, truck driver shortage, Ultra Modern Pool & Patio, virginia leisure