Operations – SpaRetailer.com

Earned Vacation

Posted on August 5, 2019 by Editorial Staff

Retailers share how they handle employee time offBy Kandice Matteson In the spa industry, with its variable busy seasons depending on location, it’s crucial to have employee attendance policies. Such written policies should include who is and is not eligible for paid time off, or as 21st Century Pools and

Posted in Current Issue, Departments, Operations 21st Century Pools Spas, 4 Point Consulting, All About Spas and Leisure Living, earned time off, paid time off, PTO, time off policy, vacation policy, Watsons of Dayton

Smooth Moves

Posted on June 3, 2019 by Editorial Staff

Exploring the overlooked details of relocation By Kim Patterson Opening a new location or changing store sites is an exciting prospect. Once the major logistics are mapped out and all that is left to do is move, it often seems you’re on the downward slope. After all, the relocation happens

Posted in Current Issue, Departments, Operations Goodall Pools & Spas, moving details, New England Spas, Olympic Hot Tub, retail move, store move

Alleviating First-Day Jitters

Posted on February 6, 2019 by Editorial Staff

Best practices for new employee onboardingBy Angela Wakefield Onboarding new employees can be nerve-wracking, but with a bit of pre-planning you can take many stumbling blocks out of the process. Susan Heathfield, owner of TechSmith and human resources and management expert for TheBalanceCareers.com in Okemos, Michigan, has been helping employers perfect

Posted in Departments, Operations employee onboarding, techsmith

Do you roll in-house or online?

Posted on October 29, 2018 by Editorial Staff

How online payroll companies might benefit spa retailers By Angela Wakefield Every employer knows the importance of making sure your payroll is running smoothly and efficiently. Many business owners maintain payroll in-house with payroll software, but a growing number of businesses are turning to online payroll companies. When using in-house payroll

Posted in Departments, Operations Benefit Mall, California Custom Hot Tubs, Gusto, Intuit Quickbooks, OnPay, Patriot Software, Paychex

Push, Pull, Lift, Squeeze

Posted on September 30, 2018 by Editorial Staff

Overcoming tough installations By Andrew Lisa Some spa dealers have the luxury of servicing flat, temperate, cookie-cutter suburbs where they can show up to a job knowing what to expect. Maybe there’s a tricky staircase or an uneven deck — but for some hot tub superheroes, every installation is a

Posted in Departments, Operations backyard living, cny hot tubs, hot tub installation, splash hot tubs, the spa guy