Operations – SpaRetailer.com

Does Your Store Need a Dress Code?

Posted on June 6, 2018 by SpaRetailer

There are no hard-and-fast rules for attire, especially in the hot tub industry By Andrew Lisa The hot tub retail world is a fairly informal industry — the central product, after all, is leisure. But formality is subjective, and in a country that in two generations went from three-piece suits

Posted in Current Issue, Departments, Operations discrimination, dress code, human resources, lawsuits, policy

How To Sell 30 Spas in 30 Days

Posted on March 30, 2018 by SR Editorial

Dealer Strategy Session: Tent Sales By Clearwater Pool & Spa To pull off a successful tent sale, evaluate the associated costs, examine the importance of coworker buy-in and earn community participation. Recognize the connection between these vital components and you’ll potentially sell an average of one spa per day over

Posted in Departments, Operations events, off-site events, tent sales

Turnover Turn Around

Posted on February 1, 2018 by SR Editorial

Stop micromanaging, start trusting your employees By Michelle L. Cramer Competition for great employees is fierce. Coupled with high turnover rates in the industry, it can be discouraging to struggle with a revolving door of employees. Taking a look at what may be driving them away can help. “When a

Posted in Departments, Operations employee issue, employees, hiring, turnover

Design Visualization

Posted on October 1, 2017 by SR Editorial

How the makers of popular pool software are attracting spa retailers By Andrew Lisa In 2016, a mobile app called Pokémon Go took the gaming world by storm. Within a week of its release, it topped Candy Crush as the world’s most-played game. Soon, the media were captivated by stories

Posted in Departments, Operations backyard design, backyard living, Pool Studio, presentations, sales

Managing Multiple Locations

Posted on June 5, 2017 by SR Editorial

Communication, talent and inventory control key By Jim Raposa Growth. We need it as humans and in business. How do you effectively manage multiple locations? Two retailers who’ve successfully expanded share their observations. Scott Clark of The Spa and Sauna Company, which has three locations in Reno, Nevada, says

Posted in Departments, Operations expansion, Mountain Hot Tubs, multiple locations, The Spa & Sauna Company of Reno