Operations – SpaRetailer.com

Alleviating First-Day Jitters

Posted on February 6, 2019 by Editorial Staff

Best practices for new employee onboardingBy Angela Wakefield Onboarding new employees can be nerve-wracking, but with a bit of pre-planning you can take many stumbling blocks out of the process. Susan Heathfield, owner of TechSmith and human resources and management expert for TheBalanceCareers.com in Okemos, Michigan, has been helping employers perfect

Posted in Current Issue, Departments, Operations employee onboarding, techsmith

Do you roll in-house or online?

Posted on October 29, 2018 by Editorial Staff

How online payroll companies might benefit spa retailers By Angela Wakefield Every employer knows the importance of making sure your payroll is running smoothly and efficiently. Many business owners maintain payroll in-house with payroll software, but a growing number of businesses are turning to online payroll companies. When using in-house payroll

Posted in Current Issue, Departments, Operations Benefit Mall, California Custom Hot Tubs, Gusto, Intuit Quickbooks, OnPay, Patriot Software, Paychex

Push, Pull, Lift, Squeeze

Posted on September 30, 2018 by Editorial Staff

Overcoming tough installations By Andrew Lisa Some spa dealers have the luxury of servicing flat, temperate, cookie-cutter suburbs where they can show up to a job knowing what to expect. Maybe there’s a tricky staircase or an uneven deck — but for some hot tub superheroes, every installation is a

Posted in Current Issue, Departments, Operations backyard living, cny hot tubs, hot tub installation, splash hot tubs, the spa guy

Does Your Store Need a Dress Code?

Posted on June 6, 2018 by SpaRetailer

There are no hard-and-fast rules for attire, especially in the hot tub industry By Andrew Lisa The hot tub retail world is a fairly informal industry — the central product, after all, is leisure. But formality is subjective, and in a country that in two generations went from three-piece suits

Posted in Departments, Operations discrimination, dress code, human resources, lawsuits, policy

How To Sell 30 Spas in 30 Days

Posted on March 30, 2018 by SR Editorial

Dealer Strategy Session: Tent Sales By Clearwater Pool & Spa To pull off a successful tent sale, evaluate the associated costs, examine the importance of coworker buy-in and earn community participation. Recognize the connection between these vital components and you’ll potentially sell an average of one spa per day over

Posted in Departments, Operations events, off-site events, tent sales