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SR Panel
Rohan Mehta/Gord Coy
Rohan Mehta (pictured) and Gord Coy have more than 20 years’ experience in the hot tub industry, from service to sales. They purchased the company from Coy’s cousin in 2004. It has expanded its showroom twice and increased a focus on swim spas. The company has won Arctic Spas Canadian
Brian Quint
Brian Quint was born and raised in the Seattle area. He got his bachelor’s degree in business administration from Washington State University. He then went to work for First National Bank of Oregon doing consumer, business and agricultural lending. Quint joined his father at Aqua Quip in 1979, and has
Josh Kemerling
Josh Kemerling has been with Georgia Spa Company since it opened in 2004. Kemerling also worked as a full-time firefighter during his first 10 years at Georgia Spa Company. Since its inception, Georgia Spa Company has grown from one to four showrooms and a 12,000-square-foot service and distribution center serving
Eric Cassidy
Eric Cassidy joined Valley Pool & Spa in 2006 from management positions at Coca-Cola and Walmart. Since he started as sales manager, moving to vice president shortly after, Valley has added five locations, a distribution center, ecommerce division and 40-plus employees under his direction. Valley’s business model focuses on long-term
Bill Renter
Bill Renter opened Best Hot Tubs on Long Island in 2013. He’d dabbled in hot tubs as part of his outdoor contracting company, but when that business plummeted in the recession, he opened his first hot tub retail location. He’s now expanded to three locations.
Rene Huston
Huston was always drawn to entrepreneurship. Her background is in sales and marketing, where she built her professional career in the print and digital communications industry. In 2006, her family was approached with the opportunity to buy Patio Pleasures. In 2011, she came on full time in the family business,
Current Issue
Bold Ideas
Outside-the-box business strategies from hot tub industry leaders By Michelle L. Cramer Industry leaders often experiment with cutting-edge strategies and business practices, ambitiously working toward expanding their market. From creating an online staff training program to hands-on hot
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SR Panel: Bold Ideas
A panelist shares two crazy marketing schemes from the past Brian Quint Aqua Quip president and CEO Nine in Seattle/Tacoma metro Hot Tub TV There was a time where anybody with any viable business plan could get a
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Three Best Practices for Swim Spa Deliveries
Preparation is key to successful delivery day By Seraine Page No hot tub dealer wants to see a 3,000-pound swim spa careening into a house. That’s why delivery day preparation is critical to the success of installation, especially
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Does Your Store Need a Dress Code?
There are no hard-and-fast rules for attire, especially in the hot tub industry By Andrew Lisa The hot tub retail world is a fairly informal industry — the central product, after all, is leisure. But formality is subjective,
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A Competitive Edge
REC Pool & Spa in Fort Lauderdale wants to be the best hot tub store in South Florida By Michelle L. Cramer Photos by Lanash Photography Mike Hansen wants his hot tub store to be the best in
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