Episode #147 I’ve Visited Hundreds of Spa Retail Stores. Here’s What the Best Ones Do Differently with Mario Maichel
Megan Kendrick welcomes back Mario Maichel, senior manager of dealer development at Watkins Wellness, to discuss what he sees in…
Episode #146 Agencies Suck but Yours Doesn’t Have to with Greg Haines
Host Megan Kendrick welcomes back Greg Haines of Compass Digital to discuss how spa retailers and small businesses can avoid…
Episode #145 Hot Tub History with Terry Valmassoi
In this episode of The SpaRetailer Podcast, host Megan Kendrick interviews Terry Valmassoi, CEO of MasterSpas, as he nears retirement…
Episode #144 Maximizing Customer Satisfaction Through Effective Hot Tub Setup
In this episode of The SpaRetailer Podcast, host Megan Kendrick welcomes back Alex Granlund of King Technology to discuss a…
Episode #143 The Backbone of the Hot Tub Industry: Understanding IHTA’s Mission
In this episode of The SpaRetailer Podcast, Host Megan Kendrick welcomes Amanda Annis (Ohio Hot Tub and Sauna, IHTA chairman)…
Episode #142 Hot Tub History: The Early Days of Caldera with David Ingram
In this episode of The SpaRetailer Podcast, early Caldera Spas owner David Ingram shares his background leaving home at 16,…
Episode #141 Spa Parts Plus: Navigating Change and Growth with Stephen Reed
In this episode of The SpaRetailer Podcast, host Megan Kendrick interviews Stephen Reed, COO of Spa Parts Plus, about his…
Episode #140 Young Entrepreneurs Tackle the Cover Industry with Harrison and Nicholas Dale
In this episode of The SpaRetailer Podcast, host Megan Kendrick interviews brothers and co-owners Harrison (24) and Nick Dale (28)…
Episode #139 Finding Balance in Water Care with Susan McPhie
In this episode of The SpaRetailer Podcast, host Megan Kendrick interviews Susan McPhie, VP of Business Development and General Manager…
Episode #138, The Future of Spa Retail Marketing: Expert Tips from Greg Haines
In this episode of The SpaRetailer Podcast, host Megan Kendrick sits down with Greg Haines, CEO of Compass Digital, discussing…
Episode #137 Lighting up Your Backyard Oasis: A Conversation with Royce Manuelo from PAL Lighting
In this episode of The SpaRetailer Podcast, host Megan Kendrick sits down with Royce Manuelo, the brand and product development…
Episode #136 From Building Blocks to Bubbles: Fred Bachmann’s Journey in the Hot Tub Industry
In this episode of The SpaRetailer Podcast, Megan Kendrick interviews Fred Bachmann, owner of Bachmann’s Pools, Spas and Saunas in…