Episode #144 Maximizing Customer Satisfaction Through Effective Hot Tub Setup
In this episode of The SpaRetailer Podcast, host Megan Kendrick welcomes back Alex Granlund of King Technology to discuss a…
Megan Kendrick
Joined May 30, 2020
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Episode #143 The Backbone of the Hot Tub Industry: Understanding IHTA’s Mission
In this episode of The SpaRetailer Podcast, Host Megan Kendrick welcomes Amanda Annis (Ohio Hot Tub and Sauna, IHTA chairman)…
Episode #142 Hot Tub History: The Early Days of Caldera with David Ingram
In this episode of The SpaRetailer Podcast, early Caldera Spas owner David Ingram shares his background leaving home at 16,…
The Future Belongs to the Well-structured Pipeline
Before we dive into this issue, I want to acknowledge some major milestones happening in our industry this year.
Episode #141 Spa Parts Plus: Navigating Change and Growth with Stephen Reed
In this episode of The SpaRetailer Podcast, host Megan Kendrick interviews Stephen Reed, COO of Spa Parts Plus, about his…
Episode #140 Young Entrepreneurs Tackle the Cover Industry with Harrison and Nicholas Dale
In this episode of The SpaRetailer Podcast, host Megan Kendrick interviews brothers and co-owners Harrison (24) and Nick Dale (28)…
Episode #139 Finding Balance in Water Care with Susan McPhie
In this episode of The SpaRetailer Podcast, host Megan Kendrick interviews Susan McPhie, VP of Business Development and General Manager…
Episode #138, The Future of Spa Retail Marketing: Expert Tips from Greg Haines
In this episode of The SpaRetailer Podcast, host Megan Kendrick sits down with Greg Haines, CEO of Compass Digital, discussing…
Power Women and the Leadership That Strengthens the Spa Industry
Every other year, SpaRetailer returns to a feature we consider essential — Power Women. This isn’t about singling out one group at the expense of another; it’s about recognizing leadership that strengthens the whole industry.
Episode #137 Lighting up Your Backyard Oasis: A Conversation with Royce Manuelo from PAL Lighting
In this episode of The SpaRetailer Podcast, host Megan Kendrick sits down with Royce Manuelo, the brand and product development…
Episode #136 From Building Blocks to Bubbles: Fred Bachmann’s Journey in the Hot Tub Industry
In this episode of The SpaRetailer Podcast, Megan Kendrick interviews Fred Bachmann, owner of Bachmann’s Pools, Spas and Saunas in…
Episode #135 Journey from Employee to Owner: Jamie Burson’s Story
In this episode of The SpaRetailer Podcast, Jamie Burson, the owner of Great Bay Spa and Sauna in New England,…