Episode #145 Hot Tub History with Terry Valmassoi
In this episode of The SpaRetailer Podcast, host Megan Kendrick interviews Terry Valmassoi, CEO of MasterSpas, as he nears retirement…
Megan Kendrick
Joined May 30, 2020
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The More We Use Artificial Intelligence at SpaRetailer, the More We Appreciate the Value of Human Knowledge and Authenticity
Artificial intelligence is everywhere, and if you’re like me, you are trying to figure out how to leverage it in your business.
Recalibrate the Right Way
This issue, we look at where retailers focus their energy when the easy answers aren’t there.
Episode #144 Maximizing Customer Satisfaction Through Effective Hot Tub Setup
In this episode of The SpaRetailer Podcast, host Megan Kendrick welcomes back Alex Granlund of King Technology to discuss a…
Episode #143 The Backbone of the Hot Tub Industry: Understanding IHTA’s Mission
In this episode of The SpaRetailer Podcast, Host Megan Kendrick welcomes Amanda Annis (Ohio Hot Tub and Sauna, IHTA chairman)…
Episode #142 Hot Tub History: The Early Days of Caldera with David Ingram
In this episode of The SpaRetailer Podcast, early Caldera Spas owner David Ingram shares his background leaving home at 16,…
The Future Belongs to the Well-structured Pipeline
Before we dive into this issue, I want to acknowledge some major milestones happening in our industry this year.
Episode #141 Spa Parts Plus: Navigating Change and Growth with Stephen Reed
In this episode of The SpaRetailer Podcast, host Megan Kendrick interviews Stephen Reed, COO of Spa Parts Plus, about his…
Episode #140 Young Entrepreneurs Tackle the Cover Industry with Harrison and Nicholas Dale
In this episode of The SpaRetailer Podcast, host Megan Kendrick interviews brothers and co-owners Harrison (24) and Nick Dale (28)…
Episode #139 Finding Balance in Water Care with Susan McPhie
In this episode of The SpaRetailer Podcast, host Megan Kendrick interviews Susan McPhie, VP of Business Development and General Manager…
Episode #138, The Future of Spa Retail Marketing: Expert Tips from Greg Haines
In this episode of The SpaRetailer Podcast, host Megan Kendrick sits down with Greg Haines, CEO of Compass Digital, discussing…
Power Women and the Leadership That Strengthens the Spa Industry
Every other year, SpaRetailer returns to a feature we consider essential — Power Women. This isn’t about singling out one group at the expense of another; it’s about recognizing leadership that strengthens the whole industry.