Features – SpaRetailer.com

Accessories Market At a Glance

Posted on March 30, 2018 by SR Editorial

The top-selling products, and tips to sell them The No. 1 mistake hot tub retailers make when it comes to selling spa-side accessories, some dealers say, is not displaying them at all. “In my experience, a customer needs to see the accessory and visualize it as part of their

Posted in Accessories, Current Issue, Departments, Features, Opinions accessories, spa accessories, trends

Tales of Sales

Posted on March 29, 2018 by SR Editorial

Three perspectives on types of ownership transitions By Megan Kendrick Robert Kaplan Bought: Black Pine Spas Robert Kaplan was looking to buy an existing business, but hot tubs were not on his radar. “When hot tubs first came up, my knee-jerk was [that I was] not interested in that,” Kaplan

Posted in Current Issue, Features acquisition, Black Pine Spas, Jim Van Fleet, Mainely Tubs, ownership transition, Robert Kaplan, Troy Derheim

Survival Guide

Posted on March 29, 2018 by SR Editorial

A stress test can produce a playbook for surviving any downturn By Andrew Lisa Sue Rogers of Oregon Hot Tub knows timing is everything. Six weeks after she bought the Portland-based hot tub retail company in April 2008, the worst financial calamity in modern history roared across the country and

Posted in Current Issue, Features financials, Olympic Hot Tub, Oregon Hot Tubs, recession, stress test

All About Enzymes

Posted on February 1, 2018 by SR Editorial

Adding enzymes to hot tub maintenance can reduce labor, costs by Michelle L. Cramer Hot tub water is full of organic contaminants like perspiration, oils and lotions that transfer from users to the water. Justin Bonds, marketing manager at All About Spas and Leisure Living in Roswell, New Mexico, says

Posted in Features chemicals, enzymes, water care

Creative Benefits

Posted on February 1, 2018 by SR Editorial

When it comes to keeping good employees, salary isn’t the only thing that matters By Andrew Lisa For Brian Quint of Seattle-based Aqua Quip, the regional labor pool has talent, high expectations and plenty of options. Washington state, after all, is home to global juggernauts like Microsoft, Starbucks and Amazon,

Posted in Features 401k, benefits, employee issue, employees, health insurance