Tim Rodger

What You Can’t See

Over the years, I’ve worked with countless spa owners dealing with cloudy water, foaming, odors or even skin irritation. While these issues can seem unrelated, they often trace back to the same cause: contamination in the plumbing.

Troubleshooter

Don’t Fear the Freeze

Spa water needs to be changed occasionally. In some cases, it’s because total dissolved solids or cyanuric acid levels have gotten too high. In others, it’s because the water has been overused or neglected.

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Guide to Changing Spa Water in Winter

Changing your spa water is part of regular maintenance — sometimes it’s needed because the water is overused, neglected, or has high levels of dissolved solids. Even in freezing weather, you can safely change your water without damaging your spa.

Troubleshooter

Cloudy with a Chance of Complaints

Some of the most common client complaints our industry hears are about cloudy spa water. It’s a frequent issue — and one with many causes and cures.

Troubleshooter

Too Hot to Handle

Hot tub users are sometimes surprised to find their spa water significantly hotter than what they set on the thermostat.

Troubleshooter

Bursting the Bubble

One of the biggest problems spa owners deal with is foamy water, so one of the biggest problems spa retailers face is customers complaining about foamy water.

Troubleshooter

Rash Decisions

Some hot tub users suffer from rashes and irritation and assume they’re intolerant to chlorine or bromine.

Troubleshooter

Clean Filters, Clear Results

One of the biggest complaints spa retailers get from clients is that their water is cloudy. And the most common cause of cloudy water is dirty filters. As such, it’s important to explain the virtues of filter care to customers.

Chemicals

Clearing the Confusion

When treating a hot tub, one of the most common issues is discolored water, which can range from a common yellow or green to even brown, orange or black.

Chemicals

The Chlorine Breakdown

Let’s explore the differences and relationships between the types of chlorine — free, combined and total.

Chemicals

Water and Electricity Costs

When helping people with water care, we often run into situations, such as cloudy water from bather overload and abuse, where the simplest and fastest way to fix the issue is to drain and refill a spa.