Leslie Cunningham

From Selling to Serving

When it comes to getting a customer to buy a product or service, it’s easy to focus solely on the sale: the dollar amount, the numbers and hitting targets. Yet every interaction presents a much bigger opportunity — to make a meaningful, even extraordinary, difference for customers.

Coaching

Outrunning Doubt

I was wrapping up my radio interview with John Yokoyama, owner of renowned Pike Place Fish Market, when he shared a valuable insight.

Coaching

How Much Life is in Your Years?

It was Monday morning, and like many professionals heading into a busy season, my head began spinning with a deluge of thoughts about all the things I wanted to accomplish when I sprang out of bed.

Coaching

Power vs. Force

We’re a doing-oriented society, zooming from one activity to the next, and always making the future more important than the present. But this kind of frantic, doing-more mentality has a fatal flaw. Just because we’re acting doesn’t mean we’re guaranteed to achieve our goals. There is a better solution that supports not only our well-being but also boosts our performance, productivity and results. The secret lies in discovering how to become a “Power Leader.”

Coaching

It Begins with Me

If you’re struggling with a difficult employee, take heart — you’re not alone. This is an inherent challenge as you work toward building a successful business and team.

Coaching

From Conflict to Connection

Listening is essential to running a successful business and creating a phenomenal team.

Coaching

Full Responsibility

It’s a simple concept, to refrain from blaming and complaining, and yet it’s a challenge to change a habit. Like sticking to your diet when everyone else around you is enjoying chocolate cake, it requires you to resist the impulses, tendencies and trends that don’t get you where you want to go.