The Wait Goes On
Predicting hot tub lead times remains a serious planning headache for dealers. Like much of the pandemic’s timeframe, it’s anyone’s…
Employment Everywhere
The signs are everywhere. Now hiring. Help wanted. Bonuses for new hires. But spa retailers aren’t finding enough employees, despite…
Fast Sales, S l o w Motion
In a lot of ways, the spa industry seems to be moving in slow motion. Demand is still high, experts…
Natural Beauty
For those who prefer a sustainable, natural-looking backyard, many customers turn to wooden cedar hot tubs. Cedar, known for its…
Hot Water
If there’s one activity as important as sanitizing a hot tub, it’s water testing. While it’s ideal for hot tub…
Virtual Connections
By now, it’s likely your business has taken advantage of the many opportunities to sell hot tubs digitally. Luckily, there…
Curious About Chlorine
The global pandemic has placed a glaring spotlight on the importance of zapping viruses with extra sanitizing. While sanitizing questions…
Keeping Up (Web) Appearances
Web maintenance is a necessary, time-consuming task for pool professionals. When balancing other business priorities, website issues can go undetected…
Keeping Up With Customers
These days, ordering hot tubs takes patience, time and proper planning. “We have never preordered dozens of hot tubs and…
What Can You Sell Now?
For many spa retailers, showroom floors may be looking a bit sparse. And hot tubs aren’t the only products with…
Online Spa School
Do you miss seeing customers in person? Though businesses everywhere are seeing fewer customers face-to-face, there are still ways to…
Wellness at Work
Spa retailers are in the business of relaxation and well-being. As such, it’s easy to focus on customer wellness —…