Growth Snapshots
Eric Cassidy, vice president Valley Pool & Spa, Pittsburgh, Pennsylvania Locations: Five Area covered: Southwestern Pennsylvania/Pittsburgh region Last expansion: 2015 Plans…
SR Panel: Store Growth
JOE PRIVETT In 2004, our hot tub supplier was encouraging us to open a location in a market about 45…
SR Panel: Our E-Commerce Strategies
We setup our e-store approximately five years ago. With the rapid shift toward shopping online, it was an absolute must….
SR Panel: Our Most Important Numbers
Attending classes at the 2016 IPSPE show reaffirmed that numbers should be very important to all owners and managers if…
Election Ready
The upcoming election is one of the most divisive in modern history. The results of our industry survey show the same: People…
SR Panel: Installation Triumphs and Woes
Mark Nelson, owner Master Spas of West Michigan Grand Rapids, Michigan Our best Michael Phelps Swim Spa install — complete…
Best Service-Department Tips
Now that the holiday decorations are put away and most New Year’s resolutions successfully broken, it’s a great time to…
SR Panel: Outdoor Products
Michael Nekahi, co-ownerBlack Pine Spas & Leisure ProductsSeattle, Washington Black Pine Spas has traditionally been a hot tub store that…
SR Panel: Outdoor Products
Michael Nekahi, co-owner Black Pine Spas & Leisure Products Seattle, Washington Black Pine Spas has traditionally been a hot tub…
SR Panel: Off-Site Events
Chris Ogden, General Manager Time Machine Hot Tubs LLC! Longview, Texas I have participated in a variety of off-site events:…
SR Panel: Yes or No to Swim Spas
Mark NelsonMaster Spas of Western MichiganGrand Rapids, Michigan Swim spa sales aren’t for every dealer, just like some hot tub…