Anticipating Customer Needs
COVID has turned traditional customer service on its head. Due to the overwhelming surge in demand, everyday tasks such as…
Jacuzzi Group dealers create a ‘new normal’ for customers
The pandemic, shutdown and subsequent strain on hot tub lead times changed the way most everyone does business. “New normal”…
Jacuzzi® dealers strengthened digital presence during COVID
Before the pandemic, consumers mostly did their hot tub shopping and purchasing in-store, but 2020 shutdowns forced dealers to turn…
Acquiring New Customers In a Digital World
The global pandemic of 2020 will also go down in history as “the great accelerator.” Contactless payments, curbside delivery and…
5 Must-Watch Trends for Pool and Spa Businesses in 2021
By Rachael Pritz, vice president, RB Retail & Service Solutions Software The business surge in 2020 due to COVID-19 caught…
Using Business Software to Build Wealth and Retire
Do you dream of retiring by selling your pool or hot tub business in the future? It can happen, just…
Boom to Boost
The coronavirus pandemic created a perfect storm in the hot tub industry — sales have skyrocketed, but so have lead times….
All-in-One Business Services
It’s the dream — one piece of software that will manage all the nuances of a hot tub and swimming pool…
Are vinyl hot tub covers a thing of the past?
It’s easy to complain about hot tub covers, but very hard to come up with cost-effective alternatives. And once a…
Debris Field
Swim spas are often used for longer durations than a typical hot tub, making them a prime gathering place for…
Business Software Choices and the Cloud
In today’s fast-paced business world, pool and spa professionals are always looking for the best way to stay ahead of…
Customize Your Water Care Program to Remain Competitive
Specialty retailers continue to report strong growth in the pool and spa sector — from pool and spa sales to…