Critters on the Clock
Experiential retail is all about creating memorable, positive in-store experiences that lead to sales and repeat business.
Experiential Retail in Your Spa Store
A customer-experience expert secretly shops your store and reports on the experience. Then, she or he spends a day or…
Episode #19, Explaining Experiential Retail
It’s a buzz word that Linda Cahan has been talking about in SpaRetailer a lot. We talk through what experiential…
Experiential Retail
Retail used to be fun. Before the recessions of 1980 to 1982, many retailers were organizing events and promotions to…