Everyone’s in Sales — Even Technicians
I have rarely met a service tech who considered themself in “sales,” and I understand why — in their world, salespeople usually create problems, and techs fix them.
Houzz shows major increase in home professional inquires
Houzz Inc., a leading platform for home remodeling and design, announced a 58% increase in U.S. project leads for home…
Next-Level Service
For many spa retailers, starting a hot tub valet service is an enticing but formidable task. Typically offered on a…
Overlooking Aftermarket
Portable spas have been sold for more than 40 years, and there are thousands in homes all over North America….
Best Service-Department Tips
Now that the holiday decorations are put away and most New Year’s resolutions successfully broken, it’s a great time to…