Episode #139 Finding Balance in Water Care with Susan McPhie
In this episode of The SpaRetailer Podcast, host Megan Kendrick interviews Susan McPhie, VP of Business Development and General Manager…
Power Women
The hot tub industry thrives on problem-solvers, innovators and community-builders — and nowhere is that more evident than in this year’s Power Women. From family legacies to surprising pivots, they share a common thread: a commitment to people. Their stories reflect resilience, reinvention and the belief that there is room for anyone willing to learn, grow and lead with integrity.
Building Your Support System
It may be scaling your business, navigating market uncertainties or being thrust into a leadership role.
Whatever the catalyst, many spa retailers eventually realize they can’t — and shouldn’t — do everything alone. At that point, they begin exploring coaches, peer groups or professional communities that offer the experience, perspective and accountability for personal and professional growth.
Power Women: Susan McPhie
Susan McPhie, Vice president of business development and general manager, SilkBalance
Industry Grapples with Tariff Unknowns
Weeks into his second term, President Donald Trump has announced and enacted a variety of tariffs on key U.S. trading partners. The original tariffs — 25% on goods from Canada and Mexico and an additional 10% on imports from China — have been delayed or modified, creating more uncertainty for the hot tub industry.