Episode #105, Get Started with Open Book Management with Martin Holland
Business coach, author and SpaRetailer columnist Martin Holland joins us to discuss open book management. What is it and how…
Megan Kendrick
Joined May 30, 2020
Articles 403
Episode #104, Jacque Johnson The Hot Tub Lady
Jacque Johnson saw a need in the industry for better customer education, so she went out and created it herself….
Bringing all kinds of energy into 2024
We are only a month into 2024, and it’s already been a busy one for the hot tub industry.
Dan Sjoblom Takes the Helm at Bullfrog
After 15 years serving in various roles at hot tub manufacturer Bullfrog Spas, Dan Sjoblom has been named CEO.
Episode #103, Hot Tub History with JP Parent
In 1983, Zodiac hired Jean Pierre Parent, an aeronautical engineer, to work in its aeronautics segment. But he eventually made…
Episode #102, Hot Tub History with Mike Dunn
Mike Dunn retired in 2021 after 42 years in the hot tub industry, 27 of which were spent at Watkins…
Episode #101, In Every Season Train, Train Train with Mallory Bjekich-Wachowski
Mallory Bjekich-Wachowski has always had a passion for education, she just didn’t realize she’d be educating pool and spa professionals….
Episode #100, Expo Recap with Michael Coleman
For our 100th episode(!) we chat with J. Michael Coleman about the 2023 Pool | Spa | Patio Expo. Both…
Episode #99, Keeping Up with What Your Customers Want, with Mike Isley of Paradise LeisureScapes
One of our 2023 Retail Stars, Paradise LeisureScapes in Saskatchewan Canada is always on the hunt for the best products…
Episode #98, Atlas Spas & Swim Spas with Tim Blake and Willie Downs
One of our 2023 Retail Stars, Atlas Spas and Swim Spas is growing across Texas. Brought to you by MAAX…
Atlas Spas and Swim Spas | A Rebrand and Revved Up Growth
Moving from construction to hot tub sales, the Downs family’s business journey evolved naturally.
Creative Energy | Pandemic Reaffirms Commitment to Customer-first Mantra
In Northern California, the idea of transforming wine barrels into hot tubs struck Rolf Engelhard and Denis Kasten in 1976.