Did you know SpaRetailer is run by women?
Megan KendrickEditor in chief Megan grew up in North Dakota but escaped the cold to attend college in Phoenix. She…
Three tales of online pricing
We try and give our customers [pricing] information as soon as they request it. We do put some pricing information…
Monomoy Capital Partners acquires Marquis Hot Tubs and Artesian Spas
Monomoy Capital Partners, a middle-market private investment firm focused on operational value creation, acquired both Artesian Spas and Marquis Hot Tubs and combined them…
POOLCORP acquiring company that owns Pinch A Penny, Inc.
Pool Corporation announced it has signed a definitive agreement to acquire Largo, Florida-based Porpoise Pool & Patio, Inc., including its…
Fluidra acquires Taylor Water Technologies LLC
Fluidra, a worldwide leader in the pool and wellness industry and global manufacturer of equipment and connected solutions, today announced…
International Pool | Spa | Patio Expo and Deck Expo
Registration and more details available at PoolSpaPatio.com. DallasNovember 16–18, 2021 Kay Bailey Hutchison Convention Center Events Tuesday, November 16 5–6…
The Pool & Spa Show
Hosted by the Northeast Spa and Pool Association, The Pool & Spa Show will be back in person for 2022,…
The 2022 SpaRetailer Panel
David Townley grew up in Little Rock, Arkansas, and worked at the original Townley Pool & Spa store founded by…
There is No Normal
New normal has been replaced by normal. Our lead times now are months instead of weeks, and managing expectations is…
Putting People First
Happy people make happy customers, says Rob Burns, director of retail operations of Jacuzzi Ontario, one of Jacuzzi Group’s largest…
Anticipating Customer Needs
COVID has turned traditional customer service on its head. Due to the overwhelming surge in demand, everyday tasks such as…
Jacuzzi Group dealers create a ‘new normal’ for customers
The pandemic, shutdown and subsequent strain on hot tub lead times changed the way most everyone does business. “New normal”…