Revolutionary all-in-one solution addresses top customer pain points For spa retailers, few customer service calls are as frequent—or as frustrating—as those about water chemistry problems. Cloudy water, pH imbalances, foam issues, and mysterious odors consistently top the list of hot tub & swim spa owner complaints, often leading to customer dissatisfaction and complex service calls. King Technology’s new FROG® Balancing Basics™ Kit promises to change that dynamic entirely.