Wellness at Work
Spa retailers are in the business of relaxation and well-being. As such, it’s easy to focus on customer wellness —…
Cash Flow
Hot tubs are a sizable purchase for most consumers, and spa dealers’ choice of payment options can affect cash flow…
Surviving an Election Year
This story was written before the covid-19 outbreak. Though the advice is geared toward politics, much of it holds true…
Show Me the Money
Swim spas are a large purchase for consumers. How are they paying for them? Are they seeking financing from banks,…
Outsourcing Options
Outsourcing spa delivery and installation is a multifaceted decision for retailers. Beyond the obvious — making sure the product arrives…
Trade Show Toss Up
When you’re prepping for your next big store promotion or are in the thick of a busy season, it’s hard…
Earned Vacation
In the spa industry, with its variable busy seasons depending on location, it’s crucial to have employee attendance policies. Such…
Smooth Moves
Opening a new location or changing store sites is an exciting prospect. Once the major logistics are mapped out and…
Alleviating First-Day Jitters
Onboarding new employees can be nerve-wracking, but with a bit of pre-planning you can take many stumbling blocks out of…
Do you roll in-house or online?
Every employer knows the importance of making sure your payroll is running smoothly and efficiently. Many business owners maintain payroll…
Push, Pull, Lift, Squeeze
Some spa dealers have the luxury of servicing flat, temperate, cookie-cutter suburbs where they can show up to a job…
Does Your Store Need a Dress Code?
The hot tub retail world is a fairly informal industry — the central product, after all, is leisure. But formality…