Everyone’s in Sales — Even Technicians
I have rarely met a service tech who considered themself in “sales,” and I understand why — in their world, salespeople usually create problems, and techs fix them.
I have rarely met a service tech who considered themself in “sales,” and I understand why — in their world, salespeople usually create problems, and techs fix them.
Insights from Our SpaRetailer Panelists: Daily, Weekly, and Monthly Merchandising Tasks
Retail used to be fun. Before the recessions of 1980 to 1982, many retailers were organizing events and promotions to…
We recently attended the AquaPoints trip with more than 300 Canadian pool and spa dealers. During our keynote address, we…