Have a question for our panel? Email us at editorial@kendrickcontent.com. We find our candidates while they are currently working at...
"One short-lived, COVID-induced change I saw was customers willing to give up on quality and choices for whichever hot tub could be delivered the fastest."
We try and give our customers [pricing] information as soon as they request it. We do put some pricing information...
David Townley grew up in Little Rock, Arkansas, and worked at the original Townley Pool & Spa store founded by...
If conducting virtual troubleshooting diagnostics and appointments were not part of a hot tub dealer’s customer service pre-COVID, many dealers...
Hot tubs have been flying out showroom doors at record-breaking speed. In fact, they’re often sold before they even arrive...
Hydropool has a lot going on. In February, it will launch the Aquatic collection, a third line of swim spas...
In the world of social distancing, curbside pickup has been key to keeping the doors open for many spa retailers....