Subscription-based water care kits are gaining traction, securing repeat purchases as well as long-term consumer engagement, according to a 2026 Allied Market Research report.
“Consumers choosing to shop online is not a trend our industry can afford to ignore,” says Rene Huston, president of Patio Pleasures Pools & Spas in Sun Prairie and Madison, Wisconsin.
When customers walk into a Bachmann’s showroom — whether in Madison or Brookfield, Wisconsin — the first thing they tend to notice is the polish: beautifully staged hot tubs, warm lighting and elegant finishes. But the Bachmann family says the real hallmark of their business is something you can’t photograph — it’s the intentional focus on care, consistency and steady growth that’s carried the company for over 40 years.
He may be a fresh face in the pool and spa industry, but Marcus Ragonese is standing out with his knack for solving problems. At the end of 2023, he joined Patio Pleasures as a service technician.
Adrian Calderon joined Neuman Pools, a company specializing in building gunite pools, right after high school.
In February 2022, Elise McHugh joined Patio Pleasures, keeping the shelves stocked and running water tests for customers.
Patio Pleasures, a pool, hot tub and outdoor furnishings retailer, pool builder and service company based in Madison, Wisconsin, announced its transition to an employee stock ownership plan.
As everyone in the industry is acutely aware, the demand for hot tubs is not as superheated as it was during the pandemic.