Make training a priority in 2019 Coming off the holiday brain fog, I find myself training a new hire. After a long search for some-one to take over sales for our company, I’m so happy to have Kelly Ross on board. I quickly realized, however, how unprepared I am to
Megan and Jeff meet in Las Vegas at the Pool | Spa | Patio Expo and chat with Troy Derheim. Troy is the owner of My Aquatics Services — a pool construction, service and hot tub retail company — in the Fargo/Moorehead area. But we’re talking to Troy about his
August/September 2018 from Megan Kendrick on Vimeo. What it’s doing that you should do too Our local Target has been undergoing a major remodel this summer, to the tune of $4.9 million. It’s been fascinating to watch. Target announced it was going to remodel 110 stores in 2018 with an
Every now and then, we do something crazy and it works One of the things I love about talking to hot tub retailers is hearing the weird and unusual things they’ve tried to get customers in the door or to generate new revenue streams. These don’t always work, and sometimes
We’re under new ownership In our “Tales of Sales” feature, we report on ownership transitions at hot tub retail stores, and it turns out we have another story to add — mine. As of this publication, I am the owner of SpaRetailer, along with our other publications PoolPro, Spasearch and Poolsearch.