St. Cyr Pool & Spa

  • The SOP Update

    People are drawn to the spa industry for many reasons, but standard operating procedures (SOPs) usually aren’t one of them.

    “They’re difficult,” says Brandon Jones, co-owner of St. Cyr Pool & Spa in Middleton, Massachusetts. “It’s tempting to want to put SOPs on the back burner,” especially amid the everyday hustle of running a business.