Everyone’s in Sales — Even Technicians
I have rarely met a service tech who considered themself in “sales,” and I understand why — in their world, salespeople usually create problems, and techs fix them.
Full Responsibility
It’s a simple concept, to refrain from blaming and complaining, and yet it’s a challenge to change a habit. Like sticking to your diet when everyone else around you is enjoying chocolate cake, it requires you to resist the impulses, tendencies and trends that don’t get you where you want to go.
What are the daily, weekly and monthly merchandising tasks for your store(s) and who is responsible for them?
Insights from Our SpaRetailer Panelists: Daily, Weekly, and Monthly Merchandising Tasks