Your Overlooked Department

Make training a priority in 2019

Coming off the holiday brain fog, I find myself training a new hire. After a long search for some-one to take over sales for our company, I’m so happy to have Kelly Ross on board.

I quickly realized, however, how unprepared I am to onboard a new employee — one with no prior knowledge of our company. Up to now, any employees I’ve hired since I bought the business were people who already worked with us.

The irony is not lost on me that in this Employee Issue, in which we also emphasize training, I find myself in the same predicament as many of you: in a tight job market, searching for the right person. And once you hire them, there’s little time to devote, or systems in place, to get them off on the right foot.

For many small business owners, training is an uphill battle, one you may not think much about until an employee asks you how to do something. I encourage you to make it a priority in 2019, like I am. Studies show companies that invest in employee education not only keep employees longer, but also keep them happier. I know how long it took me to find Kelly — and that I don’t want to restart that search any time soon.

I hope 2019 is off to a great start for you and your employees.

Megan Kendrick, publisher