The Fixer Upper
In 1995, Terry Valmassoi moved his family from Southern California to Knoxville, Tennessee, to take a job with L.A. Spas….
Megan Kendrick
Joined May 30, 2020
Articles 403
Welcome to Wellness
The hot tub industry often looks to cars to find inspiration for hot tub design. That shouldn’t be too hard…
Stretched Thin
I’m writing this one partly to myself. I think we all expected there to be a slowdown by this point,…
Leisure Concepts: Next Gen Lifters
Like most in the hot tub industry, Leisure Concepts saw a meteoric sales increase in 2020. Unlike most in the…
In Memoriam: Rich Werber
Born December 21, 1950, Rich Werber died April 7 after a brief battle with lung cancer. He and his wife,…
In Memoriam: Mark Henderson
Born March 6, 1960, Mark Henderson died April 25 from injuries sustained in a biking accident. He was the general…
Episode #62, So What Exactly IS Happening in the Chemical Industry, with Alicia and Andrea from BioLab
In addition to the supply and demand stress that everyone in the industry has felt, BioLab had the added challenge…
Episode #61, Learning from the Past, Building for the Future with David Carleton
No matter how good or bad you were at marketing and promoting your pool and spa business in 2020, most…
Episode #60, BOPIS and Other Retail Trends to Try with Ted Lawrence from Poolcorp
Ted Lawrence, the corporate category retail manager at Poolcorp, brings a global perspective to hot tub and swimming pool retail…
Episode #59, More Supply Chain Woes with Bob Confer
If you’ve learned more about the global supply chain in the last year than ever before, you’re not alone. Today…
Is Exclusivity Gone?
In many ways, COVID leveled the playing field — suddenly everyone was in the same boat. When pandemic demand began…
Don’t Shoot the Messenger
In this issue we talk about manufacturer/dealer relationships and how they’ve changed because of the pandemic. This kind of story…