Seasonally Strong
photography by Igor Klimov When Dennis DiPaolo was in college, he thought he had a great plan. “I was taking…
Make the Pieces Fit
I recently had the pleasure of visiting several hot tub retailers in Seattle. It was fun to see stores in…
Episode #20, New Sound – New Cohost
We’ve revamped The SpaRetailer Podcast! We’ve got a new intro and are welcoming Jeff Bailey to the podcast as our…
My Local Target Has Me Thinking
Our local Target has been undergoing a major remodel this summer, to the tune of $4.9 million. It’s been fascinating…
Linked Up Through LinkedIn
Given all the photo-centric social media options that appeal to spa retailers, engaging on LinkedIn may be a low priority….
A Match Made in Kansas
Photography by Matt Nykamp When Jamil Toubassi bought a hot tub from Dave Garretson in 2007, he had no idea…
Keep Trying
One of the things I love about talking to hot tub retailers is hearing the weird and unusual things they’ve…
Episode #17, Creating an Exceptional Retail Experience
Megan talks with My Retail Coach, Danielle Lavallee Wasson, about how you can create the ultimate shopping experience for customers in your hot…
Episode #16, Launching an ESOP with Jim Van Fleet, Pt. 2
In part 2, Jim discusses the process of converting to an ESOP.
The Chlorine Has Seeped In
In our “Tales of Sales” feature, we report on ownership transitions at hot tub retail stores, and it turns out…
O-Care: European Water Care Products Come to U.S.
Roel Fassbender sold cars before he entered the hot tub industry, and he has instituted many automotive-inspired programs into his…
Dream Maker Spas: Sweet Spas
Dream Maker Spas is changing the way the industry sees rotomold with its Syncrylic material that provides a luster, giving…