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Coaching

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Break the Law

We started this article series by challenging ourselves with a question: In this $23 billion global industry, why do sales growth and career development often seem to flatline or end in burnout? Over the past year in the SpaRetailer sales training video series, we’ve focused on uncovering and removing the barriers that keep many people stuck in what Seth Godin calls “90% below average.”
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Coaching

Outrunning Doubt

I was wrapping up my radio interview with John Yokoyama, owner of renowned Pike Place Fish Market, when he shared a valuable insight.  
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Coaching

How Much Life is in Your Years?

It was Monday morning, and like many professionals heading into a busy season, my head began spinning with a deluge of thoughts about all the things I wanted to accomplish when I sprang out of bed.
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Coaching

The Physics of Sales

It can be easy to think physics has nothing to do with the sales profession, but the three rules of physics show why we might be struggling with our effectiveness.
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Coaching

Power vs. Force

We’re a doing-oriented society, zooming from one activity to the next, and always making the future more important than the present. But this kind of frantic, doing-more mentality has a fatal flaw. Just because we’re acting doesn’t mean we’re guaranteed to achieve our goals.  There is a better solution that supports not only our well-being but also boosts our performance, productivity and results. The secret lies in discovering how to become a “Power Leader.”
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Coaching

Mindset Shift

The book “The Knowing-Doing Gap” says that the gap between knowing something and taking action is a more difficult gulf to traverse than the gap between ignorance and knowledge. The problem isn’t simply about what we don’t know; it’s what we know and do nothing about. So understanding the traits of a fixed or growth mindset can be the difference between a flailing or sustainable career.
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Coaching

It Begins with Me

If you’re struggling with a difficult employee, take heart — you’re not alone. This is an inherent challenge as you work toward building a successful business and team. 
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Coaching

Charting the Course

When we move beyond being a typical salesperson, we can establish a vision of what is required to become excellent at our jobs (selling), not just for one year but for all years. We understand we have much work to do, and it won’t happen overnight. There is no hack or shortcut to excellence and sustainability; it is a continuous effort of growth and development.
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