Mallory Bjekich-Wachowski has always had a passion for education, she just didn’t realize she’d be educating pool and spa professionals. Along with Jane Merritt, Wachowski has developed Toolbox for Excellence, a business that helps busy businesses better train and develop their staff (along with a lot of other things)!
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Megan Kendrick is the owner and editor-in-chief of SpaRetailer magazine. She has written about the hot tub industry since 2008.
Some of the common problems with review sites and how to handle negative online reviews. Read the corresponding magazine articles here and…
As many business owners know, finding and hiring new talent can be a challenge, and bringing the new hires up to speed can be even more difficult.
About this time 10 years ago, the first issue of SpaRetailer came out; I joined the team a few months…
Norm Coburn from New England Spas in the Boston metro has been attending the industry trade shows for 30+ years….
Kathi Belcourt; photo: Aqua-Tech Aqua-Tech Pools, Hot Tubs and Bathrooms has pivoted to not only survive the pandemic, but to…
Peek behind the editorial curtain with Megan and Dave to learn how our Expansion Issue came to be. Keep up…