Business coach, author and SpaRetailer columnist Martin Holland joins us to discuss open book management. What is it and how should a hot tub retailer go about implementing it?
Read Martin’s SpaRetailer columns.
The Profit Problem: They Say I Make Money, So Why Don’t I Have Any?*
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Megan Kendrick is the owner and editor-in-chief of SpaRetailer magazine. She has written about the hot tub industry since 2008.
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