Episode #125, Behind the Scenes: King Technology on its Innovations in the Spa Industry
In this episode of The SpaRetailer Podcast, host Megan Kendrick welcomes back Alex Granlund from King Technology, where they delve into his experiences and observations from recent industry trade shows. They discuss the unique challenges faced at the Western Pool and Spa show and the Atlantic City show, sharing funny and insightful anecdotes. Alex highlights King Technology’s commitment to innovation, detailing the advances made possible by their new state-of-the-art facility and innovation center. He explains the benefits of their at ease products for swim spas and reveals exciting new offerings for pool maintenance. The conversation wraps up with insights into King Technology’s culture and dedication to long-term product development, as well as upcoming promotions and initiatives aimed at supporting dealers and enhancing customer experiences.
Show Notes:
00:00 Introduction to The SpaRetailer Podcast
00:57 Western Pool and Spa Show Insights
02:17 Cold Weather Challenges and Personal Stories
04:38 Atlantic City Show Experience
08:45 King Technology’s Innovation Center
13:41 Adopt A Spot Program and Employee Training
21:13 EPA Registration and Product Development
27:12 Navigating Regulatory Challenges
27:48 The Role of the Regulatory Team
29:00 Introduction to Smart Core Technology
30:20 Benefits of Smart Core in Swim Spas
32:50 New Algae Products for Pools
34:03 Innovative Pod Technology
39:48 Challenges and Solutions in Product Design
45:44 Convenience in Retail and Autoship Programs
49:27 Upcoming Promotions and Dealer Support
50:43 Personal Anecdotes and Conclusion
