In this episode of The SpaRetailer Podcast, host Megan Kendrick talks with Travis Hogan, owner of Fiesta Pools and Spas in Tulsa, Oklahoma. They discuss how Travis got into the hot tub and pool business, starting from his humble beginnings in pool maintenance to eventually purchasing and expanding Fiesta Pools. Travis shares insights on business challenges, including transitioning into a well-established company at a young age, learning servant leadership, and implementing strategic planning to expand and adapt the business. They also delve into the importance of convenience for customers and the impact of recent economic changes, like tariffs. Additionally, Travis discusses his passion for real estate and how it complements his retail business. The episode emphasizes the significance of creating a positive company culture, making informed business decisions, and continually learning and adapting in a competitive market.
Show Notes:
00:00 Welcome to the Spa Retailer Podcast
00:41 Meet Travis Hogan of Fiesta Pools and Spas
01:11 A Field Trip to Fiesta Pools
01:31 The Value of Business Travel
03:38 Diverse Offerings at Fiesta Pools
04:58 Travis Hogan’s Journey into the Hot Tub Business
09:26 The Importance of Real Estate in Business
17:37 Challenges and Lessons in Business Ownership
21:00 The Role of Servant Leadership
31:48 Building a Support Network
38:48 Expanding Fiesta Pools and Spas
44:05 Navigating Real Estate and Rent Challenges
44:56 The Importance of Convenience in Consumer Behavior
46:09 Adapting to COVID-19 and Changing Retail Landscape
48:03 Balancing Proximity and Technology in Retail
50:15 Facing Industry Transitions and Uncertainties
55:08 Managing Tariffs and Pricing Strategies
58:33 Reflecting on Business Decisions and Growth
01:05:10 Lessons from Early Jobs and Business Ventures
01:08:38 The Value of Core Values and Leadership
01:11:37 Book Recommendations and Personal Insights
01:16:54 Conclusion and Final Thoughts
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