Next-Level Service

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Tyler Ford, service technician with Southern Pools and Spas, balances the water on a Caldera Freshwater Salt System spa. Hot tub valet services deliver profits, other benefitsBy David Conrads For many spa retailers, starting a hot tub valet service is an enticing but formidable task. Typically offered on a weekly,
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Fresh and New

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Caldera introduces Freshwater Salt SystemBy Michelle L. Cramer Watkins Wellness learned a lot from the launch of the Ace Saltwater Sanitizing System in 2010 and customer feedback since then, says Melinda Scheble, assistant manager of product management for Watkins. Among those changes: Customers were looking for something easier to maintain
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Episode #26, Buying Spring Dance Hot Tubs Pt. 2

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Part 2 of Jeff’s journey to purchase Spring Dance Hot Tubs. Surprise — the deal actually gets done! But there are a lot of bumps along the way.Thanks for all of your support this year!Let us know what you think about this episode and others by emailing podcast@sparetailer.com. You can
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Episode #25, Buying Spring Dance Hot Tubs Pt. 1

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We finally go in-depth with cohost Jeff about the process he went through to buy his company. Jeff is candid about some of the obstacles he faced, things that went wrong and the costs associated with everything. While each business transaction is unique to the company and people, if you’re
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