SR Panel: Bold Ideas
Brian Quint Aqua Quip president and CEO Nine in Seattle/Tacoma metro Hot Tub TV There was a time where anybody…
Master Spas: Molding the Industry
Until recently, when you thought of rotomold hot tubs, the list of available models did not include anything from Master…
Spa Pads: Level Playing Field
Many people buying hot tubs don’t know about spa pads. Pouring concrete or building a deck to support the new…
Moving from Technician to Management
For the technician who wants to move into management, the process is simpler than you might expect. To move up,…
Clear Comfort: Finally Chemical Free?
Few men are crueler to spa water than Steve Berens. The CEO and founder of Clear Comfort turned perfectly good…
A Competitive Edge
Photos by Lanash Photography Mike Hansen wants his hot tub store to be the best in south Florida. To achieve…
Sunbelt Spas Evolves Again
The spa gods tried their very best to kill Sunbelt Hot Tubs. The company’s four-decade evolution from local retailer to…
Does Your Store Need a Dress Code?
The hot tub retail world is a fairly informal industry — the central product, after all, is leisure. But formality…
Let the Games Begin
Games are making a comeback. According to NPD Group, board game sales in the United States increased by 28 percent…
Search-Result Success
by Nathalie Blanchard from My Retail Coach To get more store traffic, customers have to be able to find you….
Keep Trying
One of the things I love about talking to hot tub retailers is hearing the weird and unusual things they’ve…
Bold Ideas
Industry leaders often experiment with cutting-edge strategies and business practices, ambitiously working toward expanding their market. From creating an online…