Westin Runnels began his career in the hot tub industry in 2019 as lead technician for Southern Leisure Spas & Patio. Initially focused on servicing the south-central Texas market, his skill and dedication opened doors beyond the service side.
A Michigan-based distributor of Passion Spas has filed for Chapter 7 bankruptcy, but the filing does not affect the ongoing U.S. distribution of Passion products or the manufacturer in the Netherlands.
If you don’t respond to a customer inquiry within five minutes, you’ll likely lose the sale.
“[Retailers] are leaving money on the table if they neglect it,” says Cole Taylor, owner of Southern Leisure Spas and Patio in Flower Mound, Texas.
Colby Smith’s career in the spa industry started with a hands-on role as a hot tub delivery team member at Galaxy Home Recreation in Oklahoma City.
Cole Taylor grew up in a family business centered around landscape and pool construction.
Whether it’s solving day-to-day problems or plotting long-term growth, spa retailers have a lot of priorities but chief among them is workplace safety.
Rita Rowlen & Kara Weed, Ultra Modern Pool & Patio, Wichita, Kansas
Angela Moss, senior product manager, POOLCORP, Covington, Louisiana
The International Pool | Spa | Patio Expo, co-located with Deck Expo, celebrated its charitable contributions during the last show’s…
Moving from construction to hot tub sales, the Downs family’s business journey evolved naturally.
Now that the pandemic is near its end, retailers and manufacturers are assessing what went wrong, what went right and what this experience will mean going forward.