2025 Retail Stars
Celebrating the retailers whose vision, hard work and customer focus keep the hot tub industry shining
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Marcus Ragonese — 30 Under 40 2025
He may be a fresh face in the pool and spa industry, but Marcus Ragonese is standing out with his knack for solving problems. At the end of 2023, he joined Patio Pleasures as a service technician.
Northeast Factory Direct
Alex Nemet, owner of Northeast Factory Direct and an extreme desert marathon runner, would never have imagined that this year…
Elise Stephens — 30 Under 40 2026
Meet Elise Stephens, The Spa and Sauna Co. purchasing and inventory manager and a SpaRetailer 30 Under 40 honoree improving the customer experience.
The Recreational Warehouse
When former owner Craig Ecelbarger thinks of the success The Recreational Warehouse has had, he simply smiles.
“It’s hard not to smile,” says Ecelbarger, who is now the director of Florida operations after the company was purchased by Watson’s. “It’s like, ‘Wow, we’re good at this.’
Added/Changed Spa Manufacturers
2016Patio Pleasures Pools & SpasMadison, Wisconsin 2015Imagine Backyard LivingScottsdale, Arizona Outdoor LivingChambersburg, Pennsylvania 2014Swims & SweepsTopeka, Lawrence, Manhattan, Kansas Mermaid Pools…
Patio Pleasures
Adrianne Morgan, vice president of retail operations of the Wisconsin-based pool and spa company, says watching the relationships between customers and her staff develop is the best part of the business.