Debra Leinicke’s start in the spa industry was humble but pivotal — cleaning newly tested hot tubs at QCA Spas’ manufacturing plant.
Eric Lammers has been part of QCA Spas and its sister brand, TheraSauna, since 2018, managing accounts nationwide while directing marketing for one of the country’s oldest spa manufacturers.
When Sarah Hernandez joined Viking Spas in 2023, she had never worked in the spa industry before. But with nearly a decade of customer service experience behind her, she stepped into the role ready to listen, learn and build connections.
Garry Goncalves began his career at Viking Spas in 2017 in production. Within a year, his skills and attention to detail earned him a move into the purchasing and inventory management department as an assistant.
Brandon Jones’ entry into the pool and spa industry was in 2016, when he purchased Cleveland Clean Pools in Cape Coral, Florida.
Starting in retail at just 16, Joshua Rolfe built his career from the ground up — stocking shelves, performing water analysis and selling parts and chemicals before ever stepping into a service van.
Kevin Thompson has spent his entire professional career in the hot tub industry — and all of it with The Spa and Sauna Co. What began in 2008 as a sales position grew into sales management, and now, general management. Today, Thompson oversees not only sales but also delivery, inventory, customer service and service departments.
When Thomas Arthur entered the hot tub Industry in 2018, he brought with him a truly global perspective on marketing shaped by professional experiences in Japan, Korea, Australia and the United States.
When Dan Lavelle left his nearly decade-long career in education in 2021, he had no plans to become one of the top hot tub sales leaders in the tri-state area of New York, New Jersey and Connecticut. But when pandemic demand for hot tubs and swim spas skyrocketed, his cousin Vincent Moscatello, owner of Orange County Pools & Spas, invited him to join the family business as a spa specialist.
With over a decade of experience in hot tub sales, Brandon Solem has witnessed firsthand how personal relationships shape success in small-market businesses. He spent 11 years as a sales associate exclusively selling Master Spas before launching Magic City Home Leisure, where he now offers Hot Spring and Sundance Spas.
When Jessica Steneri was first recommended for a service coordinator role at Great Bay Spa & Sauna in 2012, she wasn’t entirely sure the hot tub industry was for her. “Honestly, I wasn’t that interested in it,” Steneri says. “But I said, ‘What’s the worst that can happen?’ Here I am, 13 years later.” Since then, Steneri has worn many hats at Great Bay, gaining experience across the business but focusing her energy on sales and leadership roles.
Born and raised in Udine, Italy, Emiliano Freschi has built an international career that spans some of Europe’s most vibrant spa markets.