Everything But Hot Tubs
Doug RobinsonOwner, Virginia LeisureChesapeake, Virginia We carry Breezesta patio furniture. Another retailer was carrying it down in south Florida,…
Rep Hurdles
While manufacturer representatives find their jobs very rewarding — as partners in success with the dealers under their care —…
SR Panel: The Rep Relationship
Brian WasikOwner, Spas of MontanaMissoula & Helena, Montana I have [our reps] come at least a couple times a year…
Misadventures in Moving
Compiled by Kim Patterson Any store owner who’s changed locations or added a location knows the process comes with glitches….
SR Panel: Our Most Recent Expansions
Jennifer Gannon Owner, BonaVista Leisurescapes Toronto, Ontario, Canada After 10 years on a busy city street in the heart of…
Change of Leadership at Coast
It took 15 months for Coast Spas to find Patricia Diamente, the woman who will replace outgoing CEO Don Elkington,…
SR Panel: Our Best Marketing Bet
Austin LampkinGeneral Manager, Family Leisure – San AntonioSan Antonio, Texas For Family Leisure of San Antonio, we focus heavily on…
Chris Robinson Retires
In 2007, Chris Robinson was profiled in the first issue of SpaRetailer. At that time, he had already worked 20…
SR Panel: Freight
Doug RobinsonOwner, Virginia LeisureChesapeake, Virginia Prices are going up quickly. I sell four manufacturers’ hot tubs, and two of…
Favorite Products
“One of our favorite products right now is the Spa Frog @Ease, whether it is in-line or a floater. It…
Meet the 2019 SR Panel
Doug Robinson Owner, Virginia Leisure Chesapeake, Virginia Doug Robinson began his industry career in sales at Orlando’s Rec Warehouse…
SR Panel: Accessory Success — and Failure
Rohan Mehta Arctic Spas Durham co-owner Whitby, Ontario We sold trampolines, and they were amazing. We had enough showroom to…