Pandemic Report
“While hot tub sales are up currently, the supply chain is beginning to have issues. Massive lead times will likely…
Buying Time
Jim OrncePettis Pools & Patio, sales and training managerHilton & East Rochester, New York “Since we operate in the Northeast,…
Rep Hurdles
While manufacturer representatives find their jobs very rewarding — as partners in success with the dealers under their care —…
Misadventures in Moving
Compiled by Kim Patterson Any store owner who’s changed locations or added a location knows the process comes with glitches….
Favorite Products
“One of our favorite products right now is the Spa Frog @Ease, whether it is in-line or a floater. It…
Politically Minded
What do you think the government’s role should be in governing small businesses? “Hold [small businesses] accountable to professional standards…
They LOVE Where They Work
ENVIRONMENT MANAGEMENT COWORKERS/CULTURE BENEFITS
Trade Show Pros, Cons and Tips
Dave Cintorino president • Home Escapes • Washington, D.C. Do you plan to attend an industry trade show this winter?…
Favorite Outdoor Products
Big Green Egg “Eggs are a low-margin ticket. But I just sold a hot tub to a guy last week,…
Growth Snapshots
Eric Cassidy, vice president Valley Pool & Spa, Pittsburgh, Pennsylvania Locations: Five Area covered: Southwestern Pennsylvania/Pittsburgh region Last expansion: 2015 Plans…
Election Ready
The upcoming election is one of the most divisive in modern history. The results of our industry survey show the same: People…
Best Service-Department Tips
Now that the holiday decorations are put away and most New Year’s resolutions successfully broken, it’s a great time to…